Home care is more than washing and dressing. It is also someone who listens to you, knows your habits and understands where you come from. In Voorburg, Leidschendam and The Hague live people with roots all over the world. For them, and for their children, it matters that care fits their language, culture and faith. In this article you will read why that makes such a difference and what to look out for.
Why language makes the difference
Care starts with understanding. An older person who never fully mastered Dutch, or who loses it again later in life, feels vulnerable when they cannot explain where it hurts or what they need. A carer who speaks the same language takes that tension away. There is less guessing, and the care becomes more precise.
At RytelZorg we speak Dutch, English, French and Arabic. That allows us to help many families in the region in the language that feels most familiar at home.
Respect for habits and faith
Good care takes into account what is normal for you. For example:
- a preference for a female or male carer for personal care;
- prayer times and the quiet that goes with them;
- eating habits, such as halal food or periods of fasting;
- the role of the family in decisions about care;
- customs around illness, recovery and the end of life.
We discuss these wishes at the introductory meeting and record them in the care plan. That way everyone who comes to your home knows what to pay attention to.
The family as a partner
In many cultures it goes without saying that children care for their parents. Professional home care does not replace that; it complements it. We see the family as a partner: we arrange the care together with you, keep you informed and take over the tasks that are too heavy or too medical for you. That way you can remain a son or daughter, instead of only a carer.
How is this care funded?
Culturally sensitive care is ordinary home care, with extra attention. Funding therefore runs through the same routes: health insurance for district nursing, the municipality (Wmo) for support, the Wlz for long-term intensive care, or a personal budget. We help you with the application free of charge, even if the Dutch letters and forms are difficult.
What to look for when choosing a care provider
- Ask which languages the team speaks, and whether that also applies to the carer who will actually come to you.
- Ask whether you will get a regular team. Trust takes time to build.
- Discuss your wishes around faith and habits in advance and see whether they are taken seriously.
- Ask how the provider communicates with the family.
Home care that suits you, in Voorburg and the surrounding area
RytelZorg provides personal care, nursing and support at home in Voorburg, Leidschendam, Wassenaar and The Hague. Our team is diverse, speaks several languages and works with respect for your background. You get regular faces and we are available day and night.
Would you like to get acquainted? Get in touch or call 06 14 97 58 70. The first conversation is always free of obligation.