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From first contact to care at home: how your care journey works

For many people, arranging care feels like a maze of desks and forms. It does not have to be. At RytelZorg we guide you from the first phone call to care in your home, and beyond. This is how it works.

1. Registration

You call, send a WhatsApp message or fill in the contact form. We respond as quickly as possible. You can also first take the free care check to see which care and funding suit you.

2. Introduction and care needs

We visit you at home free of charge. In about 30 minutes we discuss what you need, what you can still do yourself and what matters to you. Your family is welcome.

3. Funding

Together we look at which scheme fits: community nursing through your health insurance (Zvw), support through the municipality (Wmo), the Long-term Care Act (Wlz) or a personal budget (pgb).

4. Application

We help you with the application and the forms, so you do not have to chase anything yourself. Useful to have ready: your insurance card, an up-to-date medication overview and any letters from your GP.

5. Care plan

We record the agreements in a personal care plan: which care, on which days and times, and who will come. You read the plan and give your consent.

6. Start of care

Your regular care professionals start at the agreed times. You always see the same faces and have one point of contact.

7. Evaluation

We review the care plan with you regularly. If your situation changes, we adjust the care or help you get a new assessment.

The whole journey at a glance

On the page Your care journey you can see all the steps with photos and a clear overview. Prefer direct personal contact? Contact us or call 06 14 97 58 70. We work in Voorburg, Leidschendam, Wassenaar and The Hague.

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Free and without obligation

Need care? We help you quickly.

A no-obligation introductory meeting, available day and night. Find out which care and reimbursement match your situation.

Our team

A small, dedicated team

At RytelZorg you always know who is there for you: a small, permanent team instead of changing faces.

RZ

Director & care worker

Management

Knows every client personally and works in care herself.

RZ

Administration & planning

Office

Your contact for appointments, planning and questions about care.

RZ

Permanent care team

Qualified caregivers

Certified caregivers and nurses with a valid VOG, always the same faces at your home.

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